1. SHIPPING INFORMATION
International shipping & Cyprus is carried out by DHL.
Estimated delivery time is approximately five (5) to twenty-five (25) working days after dispatch date. Estimated delivery times are to be used a guide only.
Shipping within Greece is carried out by ACS courier and a flat rate of five (3.5) euros is applied for shipping services with every order up to 99euros ( non rough areas). For rough areas and orders up to 99 euros the shipping cost is 5 euros.
For international shipping and orders up to 249 euros the shipping cost wil be 25 euros.
Estimated delivery time is one (1) working day after dispatch date. Estimated delivery times are to be used a guide only.
Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse.
Before we can dispatch your purchases, we may need to confirm your details. We will do our best to keep delays to a minimum.
Please make sure that the shipping address you provide is correct as we are unable to redirect orders once they are on their way to you.
2. DELIVERY
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time.Our delivery service is carried out by DHL for international shipments and by ACS Courier within Greece. Estimated delivery times are to be used a guide only and commence from the dispatch date. We are not responsible for any delay caused by relevant custom authorities. We insure each purchase whilst in transit and till the products are delivered to the address you provided us with. Upon delivery of the purchased products, we require your signature, at which point responsibility for the products passes to you. If you have specified another person as recipient of the purchased products, then their signature serves as evidence of fulfillment of the delivery and likewise transfer of the responsibility. Please check the package is not damaged before signing.
3. TAX AND CUSTOMS
Delivery within the E.U. is not subject to duties or additional taxes. However, if you are a customer from a non E.U. country, you might be asked to pay further duties at customs’ control.
Cross-border deliveries are subject to possible inspection by the relevant custom authorities. We have no control over possible additional charges or inspections.
4. PAYMENT INFORMATION
Cash on Delivery service (only for Greece) is charged 2.90 euros and only for orders up to 300 euros. Orders above 300 euros are only payable online or by deposit in bank account.
Thelma&Louise e-shop accepts all credit, debit and prepaid cards Visa, MasterCard, Maestro, Electron, American Express and Diners. Your transactions in our online store are protected by top online security systems. Payment by credit card is made through redirection to the secure payment environment of National Bank.
Payment by deposit in bank account
Below you will see the available bank accounts of the company where you can deposit the amount of your order.
Bank account owner in every bank is KATERINA KOURAKI
NATIONAL BANK
IBAN: GR7601104890000048900517219
Bank account : 48900517219
Swift: ETHNGRAA
PIRAEUS BANK
IBAN: GR7601727580005758101131368
Swift: PIRBGRAA
PIRAEUS BANK
IBAN: GR7601727580005758101131368
Swift: PIRBGRAA
ALPHA BANK
IBAN: GR4901406600660002002029147
Swift: CRBAGRAA
Any bank charges should be covered by the customer. Please indicate the name and number of your order on your payment to avoid delays. Also, your order will be processed as soon as payment is confirmed. This can take up to 2 business days, depending on the bank process. Please confirm the deposit immediately by sending the relevant deposit via e-mail to info@thelmaandlouise.shop .
Payment via Apple Pay & Google Pay is available.
